Ramesh Mandal

Work

Projects presented as journeys: the context, the constraints, the decisions, and the outcomes.

IndiGo Booking Ecosystem IndiGo Airlines

+22%Ancillary revenue

IndiGo Booking Ecosystem
Redesigning a 50M-user booking flow for conversion, clarity, and scale.
CrewPal Operations Platform IndiGo Airlines

+25%Crew satisfaction

CrewPal Operations Platform
Simplifying high-stakes operations for 8,000+ IndiGo cabin crew.
IndiGo Holidays Marketplace IndiGo Airlines

+22%Revenue growth

IndiGo Holidays Marketplace
Personalised hotel bundles driving ancillary revenue growth.
Enterprise Design System IndiGo Airlines

+40%Faster delivery

Enterprise Design System
One system powering 10+ products and a 15-person design team.
Quikr Marketplace Redesign Quikr India

30M+Monthly users

Quikr Marketplace Redesign
Scaling UX for 30M users during India's classifieds growth.
Zomato Checkout Teardown
Zomato Checkout
Where a high-intent checkout leaks conversion, and how to close it.
Swiggy Onboarding Teardown
Swiggy Onboarding
First-run friction on a delivery app, framed as fixable decisions.
● India · Available for meaningful work

Ready to transform complexity into clarity,
or just start a conversation.

(Explore) Work About Resume
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RM
Experience Architect
✈
17+ Years
UX
Enterprise UX
★
Design Systems
⚙
Enterprise Platforms
→
Complexity → Clarity
✦
Strategy
◎
Leadership
🏗
Systems Architecture
🧠
Research
🛫
Aviation Ecosystem
🏨
Travel Platforms
🛒
Marketplace Design
☁
SaaS Products
📦
Ecosystem Design
📊
Outcome Driven
🚀
Scale
📈
Growth
🤝
Collaboration
✨
Craft
🎯
Product Strategy
🧩
Systems Thinking