Ramesh Mandal
● About

I design clarity into complex systems.

Experience Architect · 17 years · India

With 17 years across aviation, SaaS, and enterprise platforms, I have moved from UI craft to UX strategy, leading high-scale products serving millions of users.

Today I integrate design systems, product thinking, and AI-driven workflows to accelerate decisions, improve usability, and deliver measurable business impact.

17+ Years designing
15+ Designers led
Millions Users served
● Experience

The path here.

  1. Aug 2025 – Present

    Intelegencia

    Sr. Manager UI/UX · Noida, India

    UX strategy and execution across multi-market programs (US, UK, Middle East).

  2. Apr 2022 – May 2025

    IndiGo Airlines

    Sr. Manager UI/UX · Gurugram, India

    End-to-end UX for 10+ products. NPS up 22%, support queries down 30%.

  3. Jul 2018 – May 2022

    IndiGo Airlines

    Manager UI/UX · Gurugram, India

    Gamified loyalty POC validated across 500+ user tests, retention up 40%.

  4. Oct 2017 – Jul 2018

    Quikr India

    UI/UX Designer · Bengaluru, India

    Unified chat and IVR support, response time up 18%.

  5. Oct 2015 – Jul 2017

    Quikr India

    Sr. Visual Designer · Bengaluru, India

    Directed 50+ campaigns; pioneered onboarding motion, drop-offs down 18%.

● Recognition

Education and awards.

  • Google UX Design Certificate, 2021
  • UI/UX Design Specialization, CalArts, 2020
  • Master of Fine Arts (Design), 2010–2012
  • IndiGo Innovation Award, 2023